Dear BKJ Card Users,
Our customer service hours are 10:00 – 17:30 on business days.
Outside of these hours, all conversations will be automatically handled by AI support, with responses strictly aligned with our official Help Center guidelines.
If you experience issues regarding KYC verification, account suspension/restriction, or abnormal manual review:
Please leave your account UID + registered email address in your message.
The AI will securely log your details, and our dedicated support team will review your account status and follow up with you promptly once business hours resume.
If your matter is urgent, you may reach out to our support team directly via Telegram or WhatsApp. We will respond to your inquiry as soon as your message is seen.
Should you not receive a reply for an extended period, please contact us through the official channels below:
Telegram: https://t.me/BKJ5026
WhatsApp: https://wa.me/qr/F4WA6P7HDPJBJ1
Email: [email protected]
Please note that AI can only provide general guidance and information logging; it cannot directly process verifications or adjust account risk controls.
Kindly ensure all information you submit is accurate, to enable fast and efficient resolution of your case.
Stay tuned! BKJ Card will be launching many exciting new events soon. Follow our official BKJ X account and community announcements to keep up with the latest updates and exclusive benefits.
BKJ Card Operations Team